FREE SHIPPING ON ALL ORDERS $75+

Shipping

There is a flat rate shipping fee of $7.00 for packages shipped within the continental in U.S. This does exclude Hawaii and Alaska which is a flat rate of $10.95. 

• Iris Boutique is not responsible for delays with USPS shipping. 

• Iris Boutique is not responsible for products lost or damaged in the mail. The Postal Service or USPS will be responsible once we ship the packages.

• Iris Boutique is not responsible for products marked 'Delivered' by the Post Office. You will need to check your local Post Office to obtain information regarding your package.

• Please allow 3-4 business days for our warehouse to receive the return, and 5-7 business days for our return department to process the store credit.  If your items were purchased through Comment Sold (Facebook sale) or Sezzle, please allow several weeks, up  to 30 days for store credit or the appropriate credit to your account. 

**If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1 – 4 days for the tracking information to show. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.  

 
All of our shipments include Tracking with Delivery Confirmation. If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please contact USPS (1-800-ASK-USPS) or UPS (1-800-742-5877) in order to investigate this issue. We cannot be held accountable for packages where tracking information that states the package has been delivered to your order address. 

Courier Phone Numbers:
USPS: Call 1-800-ASK-USPS (1-800-275-8777) Press 6 and then 4 for Customer Service
For International USPS Deliveries call (1-800-222-1811)

NOTE: We are NOT responsible if the package is not delivered in the guaranteed shipping times as it may take 1-2 business days to process the order and we cannot be held liable for USPS guarantees. If the item is not delivered in time, please contact USPS (1-800-ASK-USPS) or UPS (1-800-742-5877). We will NOT refund additional shipping charges if USPS fails to meet their guaranteed shipping times. 

WRONG ADDRESS DISCLAIMER: 
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order or to change the address of the order. If you decide to cancel your order or change your shipping address, please write to us at shopirisb@gmail.com as soon as you place your order. We will do our best to make the change, however we cannot guarantee that we will be able to do so.

 

WE DO NOT SHIP OUTSIDE OF THE UNITED STATES