There is a flat rate shipping fee of $5.00 for packages shipped within the continental in U.S. This does exclude Hawaii and Alaska which is a flat rate of $10.95.
• Due to THE CURRENT STATE OF COVID-19 All orders placed MAY ship out within 72+ hours from our store in Menomonie WI. Our method of shipping is USPS, which does not include Sunday delivery. If you need items sent NEXT DAY AIR or 2ND DAY AIR the order needs to be placed by 8 AM CST which would be delivered the next business day or 2nd day air would be delivered within 2 business days.
• Iris Boutique is not responsible for delays with USPS shipping.
• Iris Boutique is not responsible for products lost or damaged in the mail. The Postal Service or USPS will be responsible once we ship the packages.
• Iris Boutique is not responsible for products marked 'Delivered' by the Post Office. You will need to check your local Post Office to obtain information regarding your package.
• Please allow 3-4 business days for our warehouse to receive the return, and 5-7 business days for our return department to process the store credit. If your items were purchased through Comment Sold (Facebook sale) or Sezzle, please allow several weeks, up to 30 days for store credit or the appropriate credit to your account.
**If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1 – 4 days for the tracking information to show. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.
Courier Phone Numbers:
USPS: Call 1-800-ASK-USPS (1-800-275-8777) Press 6 and then 4 for Customer Service
For International USPS Deliveries call (1-800-222-1811)
WRONG ADDRESS DISCLAIMER:
WE DO NOT SHIP OUTSIDE OF THE UNITED STATES